Radio Teleswitch is the device electricity supplies use to remotely swithc large numbers of electricity meteres between different tariffs. Radio Teleswitch is also known as RTS.
RTS is used for some traditional multi-rate meters and was designed to support those who use electricity for their heating and hot water. This may include those who use electric storage systems, panel heaters or immersion heaters in water tanks - some of which typically charge up overnight.
If you have this set-up, your heating and hot water is likely to be controlled by a radio signal which tells your storage heaters when to charge and when your hot water heater should switch on. The system that controls the teleswitch signals is due to close on Monday 30th June 2025. Your electricity supplier may already have been in touch asking you to change your meter. If not, then please contact your energy supplier to check if your meter needs replacing. The Association is unable to arrange this for you as this is your responsibility.
Your electric storage heating and hot water could stop working if you do not have your radio teleswitch meter replaced before the radio frequency is turned off on 30th June 2025.
If you are a Scottish Power customer, you can email them on: smartservices@scottishpower.com.
For more information you can visit the following websites.
•Ofgem
•Citizens Advice
•Energy Networks Association