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Contact Us

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You can contact our team by using the below form or calling our office on 01475 807 000 during our opening hours. For out of hours emergency repairs, please contact 01475 807 001 and choose from the available options. 

Our latest information regarding how our services are affected during the COVID-19 pandemic can be found by visiting our Coronavirus page. Please also follow us on Facebook and Twitter to keep updated as new information becomes available. 

To view the Contact Us form please enable the Form/ReCaptcha cookies from the button below 

Fair Processing Notice

Information is available on how we handle and use your personal information that you provide to us. Read our Fair Processing Notice to find out more.

Download Fair Processing Notice


Other ways to get in touch

Chat, Email or Phone
  • Email us at
  • Call our main switchboard on 01475 807000.
  • Call our dedicated repairs team on 01475 807001.
Online Portal (owners & tenants)

Managing your factored account or tenancy has never been so easy. Register with My Oak Tree, our tenant portal, where you can access these great features and more.

  • Give feedback on the services we deliver
  • Keep your details updated
  • Pay rent and rechargeable repairs
  • Report non-urgent repairs
  • View important dates

You'll need a copy of your factored owner, or tenant number to register. Please contact our team on 01475 807000 if you need assistance.


Social Media

We've got lots to share about what we do. Everything from our services to our latest new build developments. Follow us to keep updated and join the conversation.

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Visit our Offices

Our office address is 40 West Stewart Street, Greenock, PA15 1SH.

Opening Hours

Please note that our office is closed during public holidays.

Opening Times
9am - 5pm
Tuesday 9am - 6pm
Wednesday 12noon - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm
Weekend Closed

Public Holidays

During public holidays our office will be closed. If you need to report an emergency repair during this time we've got you covered. Visit our report a repair page for all the latest information. You can also use the link below to see when we are closed. 

View Public Holidays

Available Downloads 

File Description File Size
Data Protection Policy PDF icon 184KB
Fair Processing Notice PDF icon 49KB
OTHA Privacy Notice PDF icon 179KB

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